FAQ | Regular exterior cleaning and debris removal

Frequently Asked Questions

Curb Glow is a curbside car-care subscription for street-parked vehicles. Each visit includes exterior window and glass cleaning and light debris removal such as leaves, bird droppings, pollen, dust, salt residue, and surface grime.
We service your vehicle while it’s legally parked on the street. You don’t need to be present. As long as the vehicle is accessible, we’ll take care of it curbside.
No. Curb Glow is not a full wash, interior cleaning, or detailing service. It’s designed for light, regular upkeep that helps street-parked vehicles stay cleaner between washes.

We’re in your neighborhood regularly, so your car is serviced as part of our ongoing route—no scheduling required.
You’ll receive a photo confirmation after each visit so you know your vehicle has been serviced.
We’re in your neighborhood regularly and rotate through vehicles to keep everything consistently clean. Most cars are serviced about every 1–2 weeks depending on conditions.
Yes—you’ll receive a photo confirmation after each visit.
Because we’re in your area regularly, your car won’t stay dirty for long. We adjust based on conditions to keep everything consistently maintained.
If we’re unable to access your vehicle, we’ll catch it on the next pass through your area.

We use text messages to communicate service reminders, updates, and confirmations. Texting helps keep things quick and simple — no apps to download and no phone calls required.
Yes. You can reply SKIP to skip an upcoming visit or contact us to pause your subscription at any time.
We typically respond during business hours, usually within a few hours.

No. As long as your vehicle is legally parked and accessible, you do not need to be present.
If the vehicle isn’t legally parked, is blocked, or otherwise inaccessible, that visit will be skipped and service will resume at the next scheduled visit.

No. All plans are month-to-month with no long-term commitment.
You can cancel anytime before your next scheduled visit by texting us or emailing hello@getcurbglow.com.
Yes. If you’re traveling or don’t need service for a period of time, you can pause and resume later.
Completed or in-progress visits are not refundable, as services are scheduled and operational costs are incurred in advance.

Curb Glow currently serves Boston neighborhoods, including the South End, Back Bay, Beacon Hill, Bay Village, Fort Point and Seaport with expansion planned over time.
Feel free to reach out. We’re expanding carefully and may be able to accommodate nearby locations.